Shipping Policy

The time for order delivery is divided into two parts:

1. Processing Time

Order verification, quality checks, and packaging are completed before shipment.

All orders are usually processed and prepared for dispatch within 72 hours after the order is placed and payment is successfully received.

2. Shipping Time

Shipping time refers to the time it takes for your order to travel from our warehouse to the destination address.

Shipping Rates & Delivery Times

🇺🇸 USA & 🇨🇦 Canada

Free Standard Shipping on orders of $40 or more.

Orders under $40 are subject to a $6.90 standard shipping fee.

Estimated delivery time: 2–4 weeks, if the item is in stock.

🇦🇺 Australia & 🇳🇿 New Zealand

Free Standard Shipping on orders of $40 or more.

Orders under $40 are subject to a $6.90 standard shipping fee.

Estimated delivery time: 2–4 weeks, if the item is in stock.

🇬🇧 UK & Europe

Free Standard Shipping on orders of $40 or more.

Orders under $40 are subject to a $6.90 standard shipping fee.

Estimated delivery time: 2–4 weeks, if the item is in stock.

🌎 Other Countries

Free Standard Shipping on orders of $40 or more.

Orders under $40 are subject to a $6.90 standard shipping fee.

Estimated delivery time: 2–5 weeks, if the item is in stock.

Please note that delivery times are estimates and may vary depending on the destination, customs clearance, carrier delays, weather conditions, and order volume.

Insured Shipping

All standard shipments include shipping insurance.

If your item is lost during transit or arrives damaged, we will provide a replacement at no additional cost, provided that sufficient proof of loss or damage is submitted.

Priority Insured Shipping

Priority Insured Shipping places your order at the top of our daily processing list.

Please note that depending on our current order volume, the actual delivery time may be similar to or the same as Standard Shipping.

Priority shipments are also covered by shipping insurance.

Multiple Shipments

Some products may be shipped separately and may arrive at different times because we work with warehouses and fulfillment locations in different regions.

If your order contains multiple items, you may receive more than one package and separate tracking numbers.

Tracking Information

Tracking numbers may take several days, and in some cases up to one week, to become active and display accurate tracking information.

Once your tracking number is available, you can track your order through a third-party tracking service such as 17TRACK.

Delivery Delays

Please note that shipping may take longer than the estimated delivery time for certain countries or regions.

During periods of high order volume, holidays, promotions, or unexpected logistics disruptions, your shipment may also take longer than usual.

We are committed to processing and shipping orders as quickly as possible while maintaining the quality of our products.

We sincerely appreciate your patience and understanding.

Changes to Your Order

If you need to make changes to your order, please contact us at support@clincliisale.com within 24 hours of placing your order.

We will do our best to accommodate your request.

Once your order has been shipped, we are unfortunately unable to make changes to the order.

Please carefully check your selected product, size, color, quantity, and shipping address before completing your purchase.

Contact Information

Company Name: Guangzhou Jinxi Footwear & Apparel Co., Ltd.

Company Address: Room 2116, No. 225 Longjin West Road, Liwan District, Guangzhou, Guangdong, China

Contact Number: +86 18980661140

Email: support@clincliisale.com